International postal delivery typically takes up to 8 -18 working days for all international air mail packages. However, it can take up to 5 weeks when delayed at customs or during festive season. Packages are not considered "lost" in transit if 6 weeks has not passed. All our items are shipped via registered mail within 2 working days (upon payment) unless otherwise stated during festive season.
You will be given a tracking number via email once your item(s) has been shipped.
All our cabochons are handmade, they cannot be perfect. They may have tiny flaws and paint at the back of the cabochons as well as variations between each pieces. Some cabochons are not entirely clean & flat at the back.
Products received might not be the exact same color as the product photos shown on the site as different monitors have different resolutions and color capability.
♥ Cancellation of orders are not allowed after payment is made, unless the item is out of stock. Strictly no refunds are given for the above terms.